Noticeboard

We register patients within a 9 mile radius. If your address is outside the 9 mile radius we would advise you to register with a GP closer to your home.

The Practice will be closed on Friday 25th December 2020 & Monday 28th December 2020 for Bank Holiday.

We have been informed that callers, claiming to be linked to the patient's GP Practice, are seemingly using private patient details and are using this information trying to either sell products to the patient, or to extract financial information, including bank details.

Please be assured that under no circumstances are these people contacting you on behalf of your GP Practice.  Therefore, do not disclose any information to them.  Please contact our GP Practice, or the PSNI, if you are aware of any of these incidents, so we can assist you from becoming victims of these callers.  Thank You.

 

IMPORTANT NOTICE FOR OUR PATIENTS REGARDING FLU CLINICS

 

Flu Clinic

Flu Clinic

Riverside Practice, in Strabane Health Centre, would like to reassure patients that the planned flu vaccination clinics taking place from Tuesday 27th October & Wednesday 28th October in St Pat’s Hall ARE proceeding as planned.

 

Appropriate infection control protocols are in place and patients should attend as advised in the letter they should have received. If any patient has not received a letter and they feel they should have please contact the Practice by email if possible: Reception.Z00610@gp.hscni.net

 

Can we remind patients to please adhere to ongoing public health guidance regarding social distancing, good hand hygiene and wearing a mask. This year’s flu vaccination campaign is particularly important in the current Covid-19 pandemic and we would like to thank our patients for their support in helping to deliver it as safely and efficiently as possible.  Newsletter regarding Flu Clinics

Winter Wellbeing

7 Week Course

Winter Wellbeing 7 week course closing date is Friday 23rd October 2020

Enrolment open until 23rd October.

To Register:

NI: (028) 7186 5149

ROI: (086) 606 9480

NI: recoverycollegewest@westerntrust.hscni.net

ROI: Innovation.RecoverySouth@hse.ie

Week Date Time Course

Week 1 Friday 23rd October 12:30pm - 1:00pm Top Tips For Anxiety

Week 2 Friday 30th October 12:30pm - 1:00pm Learning to Like Yourself

Week 3 Friday 6th November 12:30pm - 1:00pm Getting a Good Night's Sleep

Week 4 Friday 13th November 12:30pm - 1:00pm Mindful Sleep

Week 5 Friday 20th November 12:30pm - 1:00pm Steps to 'Appiness

Week 6 Friday 27th November 12:30pm - 1:00pm Wellness Toolbox

Week 7 Friday 4th December 12:30pm - 1:00pm Daily Maintenance Planning

 

Winter wellbeing

Winter Wellbeing

winter wellbeing

winter wellbeing

The traditional way of booking an appointment at present is unfortunately not possible, as it is unsafe. Due to all the COVID-19 precautions, it is dangerous to revert back to how we worked 6 months ago, although we do appreciate that it can make it more difficult for some patients.

 

Riverside Practice is currently using telephone consultations and video consultations to consult with most of our patients. This is necessary and allows us to contact people BEFORE they arrive at the Practice to ensure they do not have COVID-19. If the GP then feels it is necessary and safe for the patient to attend the Practice they will ask the patient to do so. One COVID affected patient attending a surgery unknown, could precipitate a spread of illness.

 

We expect a busy Autumn with social distancing making delivery of services difficult.

 

We are not closed, and never have been, and anyone who is sick, or thinks they are sick will be able to be seen in either the surgery or the COVID centre or referred to an appropriate practitioner for advice. GPs in this Practice not only cover Riverside Practice but also cover shifts in our COVID centres.

 

Riverside Practice appreciate your understanding and co-operation. It is for the safety of our patients and staff.

Thank you.

COVID-19 (Coronavirus)

https://www.nhs.uk/conditions/coronavirus-covid-19/

If you have a:

  • High Temp

  • New persistent cough

  • Loss or change to your sense of smell/taste

Self-isolate (stay at home) for 10 days.

Do NOT go to GP surgery, pharmacy or hospital.

Call NHS 111 if:

  • You feel you cannot cope with your symptoms at home

  • Your condition gets worse

  • Your symptoms do not get better after 10 days

If it is a medical emergency and you need to call an ambulance, dial 999 and inform the operator of your symptoms.

For further information and self-isolation advice, visit www.pha.site/coronavirus

 

Online Stress Control Classes

http://www.hscboard.hscni.net/free-online-stress-control-classes/

The Multidisciplinary Team

Our multidisciplinary Team helps GPs to focus their skills where they are most needed - diagnosing and treating patients with more complex conditions. We have had new members of staff joining the Practice Team.

We have two Practice based Pharmacists - Miss Brenda Coyle and Mr Roary Duffy. Their role involves consulting and treating patients directly. This includes authorising and processing all the repeat prescription requests, providing help to manage long term conditions, advising patients taking multiple medicines and managing medicine shortages by suggesting alternatives where appropriate.

We have two Practice Physiotherapists - Mrs Michelle Donaghey and Miss Louise McDermott. They are the experts in assessing, diagnosing and managing any muscular or joint issues that you may have.

We have a Practice Social Worker - Mr Daniel Quinn. He will work with you to identify and address any social factors which may affect your physical or mental health and general wellbeing. Working with the community, he will work with you to identify services or groups which can provide you with additional support.

We have a Mental Health Practitioner - Mrs Amanda Conlon. One in four people in Northern Ireland will experience issues with their mental health in their lifetime. Amanda can work with you to identify the issues which affect you. She will provide you with advice and support to enable you to take charge of your mental health and confidently manage your mental health needs.

How we use your medical records

Important information for patients

  • This Practice handles medical records in-line with laws on data protection and confidentiality.
  • We share medical records with those who are involved in providing you with care and treatment.
  • In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
  • We share information when the law requires us to do, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  • You have the right to be given a copy of your medical record.
  • You have the right to object to your medical records being shared with those who provide you with care.
  • You have the right to object to your information being used for medical research and to plan health services.
  • You have the right to have any mistakes corrected and to complain to the Information Commissioner's Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.
  • For more information ask at reception for a leaflet OR see the link below.

Riverside Practice Privacy Notice

Letters of Support

We no longer do "letters of support". The reasons for this are:

  • There is no need
  • There is no advantage
  • GPs workload does not allow for them
  • The contract under which GPs work, means they are under no obligation at all regards such requests.

We understand some may be disappointed with this. Nonetheless it is an ESSENTIAL move to ensure we continue to meet our primary function.

Completion of Forms

If you require any forms completed, for example childminding forms, DVLA forms etc please contact receptionist for advice. You may not require an appointment.

It is important that we maximise the number of appointments available to patients for clinical problems rather than administration.

  

Social Media 

The Practice is aware that some patients have posted disparaging comments about staff and the Practice on social media. If you have any comments or complaints about the Practice please write to the Practice Manager. This ensures we can respond to people's concerns with patient confidentiality in mind. 

(Site updated 23/10/2020)
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