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Noticeboard

We register patients within a 9 mile radius. If your address is outside the 9 mile radius we would advise you to register with a GP closer to your home.

PLEASE NOTE: As from 1st June 2017 the Practice will require 48 hours notice for all repeat prescriptions to be ready for collection at our reception desk.

We had 98 patients who failed to attend their appointment in March!

The Practice will be closed on Monday 7th May 2018 and Monday 28th May 2018 for Bank Holiday.

We have been informed that callers, claiming to be linked to the patient's GP Practice, are seemingly using private patient details and are using this information trying to either sell products to the patient, or to extract financial information, including bank details.

Please be assured that under no circumstances are these people contacting you on behalf of your GP Practice.  Therefore, do not disclose any information to them.  Please contact our GP Practice, or the PSNI, if you are aware of any of these incidents, so we can assist you from becoming victims of these callers.  Thank You.

 

NEW FOR 2018!!!!

From Monday 15th January 2018 patients of Riverside Practice who are over 16 years of age and who present with muscle, joint, back or neck pain can book an appointment with a Specialist Physiotherapist (Mrs Quinn) instead of a GP.

This appointmentwill be for assessment, diagnosis and initial management. Contact our reception staff for an appointment or book online.

It is Practice Policy that patients do not attend the Treatment Room unless asked to do so by your GP or Treatment Room. From 3rd April 2018 all patients requiring routine or regular blood tests will need to book an appointment.

Action Cancer

Contact details for Action Cancer are as follows:

  • 07580133760

  • 07580133758

https://www.actioncancer.org/How-We-Help/Support-and-Therapeutic-Services

Letters of Support

We no longer do "letters of support". The reasons for this are:

  • There is no need
  • There is no advantage
  • GPs workload does not allow for them
  • The contract under which GPs work, means they are under no obligation at all regards such requests.

We understand some may be disappointed with this. Nonetheless it is an ESSENTIAL move to ensure we continue to meet our primary function.

Completion of Forms

If you require any forms completed, for example childminding forms, DVLA forms etc please contact receptionist for advice. You may not require an appointment.

It is important that we maximise the number of appointments available to patients for clinical problems rather than administration.

 

 

 

Social Media 

The Practice is aware that some patients have posted disparaging comments about staff and the Practice on social media. If you have any comments or complaints about the Practice please write to the Practice Manager. This ensures we can respond to people's concerns with patient confidentiality in mind.

 

New Year Resolution

In 2018 we would appreciate if our patients would CANCEL their appointment if they are unable to attend the Doctor or Nurse. Each week approximately

12% of our appointments

are wasted because patients do not attend!!!

 

If you suffer from a chronic illness, and have recently received a letter asking to make an appointment please remember to do so.

 

 

 

 

 

(Site updated 10/04/2018)
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